Service

After-Sales Service

Technical information

Click or drag a file to this area to upload.
Sending video / pictures is recommended
All data inserted and sent hereby are collected, registered, recorded and administrated in order to propely unfold a supply and/or performance relationship under article 13 of the Law 196/2003. You will have constantly access to your data, under art.7 of the above mentioned Law, and will be able to modify, erase or integrate Your data, and even to deny their treatment simply contacting Toppy Srl via Muzza Spadetta 18-40053 Bazzano (BO).

Safety and efficiency of your pallet changers, reel turner, pile turners or conveyors systems are of primary importance. For this reason, we supply personalized and complete maintenance service agreements for your Toppy devices. Our specialized after sales service technicians are available both in the moment of need and with programmed visits.

 

It is important to avoid slow-downs of production and logistics cycles, which are often caused by temporary machine failures. If maintenance is performed regularly this risk is very low.

 

To reduce machine downtime at a minimum, we recommend our programmed maintenance plans. We adapt our offer to your needs while also providing you with easy economical planning thanks to pre-calculated, fixed rates. Official Toppy service only uses original spare-parts and highly-trained personnel, and this guarantees maximum efficiency during our visits.

 

In case of malfunctions, Toppy technicians are always available for urgent-repair visits. We can also supply improved-assistance agreements, which offer, in case of failures, interventions within guaranteed time-frames.

 

This way you can be sure that every machine, spare-part or repair will be in line with Toppy quality standard.

 

Your advantages:

 

– Temporary replacement of your pallet-changer, reel turner or pile turner with similar devices given out for rent to avoid disservice;

 

– Machine’s longer duration always at the best of its efficiency;

 

– Planning and transparency of costs;

 

– Continuous monitoring of the device (safety);

 

– Probing and prediction of components wear-down;

 

– Reduction of need for urgent repairs and machine downtimes;

 

– Ample range of contract, structured on your company’s needs;

 

– Privileged relationship thanks to constant collaboration.

 

Focus entirely on your company’s primary business and leave us the responsibility of handling your Toppy device’s maintenance.

 

Service visits, repairs, use of original spare parts, safety tests and much more. Toppy’s decennial experience is at your service.

 

Find out more about our offers.


Contact us for a maintenance proposal on your Toppy Machine.

Widely recognized as the world leader

for pallet exchangers solutions